Complete client lifecycle CRM

Run your entire client lifecycle from one CRM.

Capture leads, manage sales, onboard clients, handle compliance, track payments and manage renewals, without switching between disconnected systems.

Product capabilities

  • Role-based access

    Control what different users and teams can access.

  • Approval workflows

    Keep important operational actions under controlled review.

  • Audit history

    Maintain visibility into important changes and activity.

  • Dedicated deployment

    A dedicated TradePacer installation for your business.

Why TradePacer

Your client journey shouldn't live across disconnected systems.

Leads, follow-ups, client records, compliance, payments and service often become fragmented across separate tools and manual processes. TradePacer brings the complete client lifecycle together in one connected CRM.

Lead Generation

Coming soon

Campaigns & inbound channels

Lead Management

Capture, assign & qualify

Sales & Follow-ups

Calls, emails & next actions

Deal Pipeline

Opportunities & progression

Client Record

One connected profile

Compliance & KYC

Checks, reviews & approvals

TradePacer connects fragmented operations into one client lifecycle

Payments & Revenue

Capture, allocate & track

Service Delivery

Ongoing client operations

Tasks & Activities

Team workflow visibility

AI Agent

Coming soon

Assisted workflows & replies

Reports & Analytics

Pipeline & management view

Renewal & Retention

Next action & relationship

  1. Lead Generation

    Coming soon

    Campaigns & inbound channels

  2. Lead Management

    Capture, assign & qualify

  3. Sales & Follow-ups

    Calls, emails & next actions

  4. Deal Pipeline

    Opportunities & progression

  5. Client Record

    One connected profile

  6. Compliance & KYC

    Checks, reviews & approvals

  7. Payments & Revenue

    Capture, allocate & track

  8. Service Delivery

    Ongoing client operations

  9. Tasks & Activities

    Team workflow visibility

  10. AI Agent

    Coming soon

    Assisted workflows & replies

  11. Reports & Analytics

    Pipeline & management view

  12. Renewal & Retention

    Next action & relationship

Product overview

See the lifecycle in motion

A walkthrough from lead intake through conversion, compliance onboarding, service activation, and renewal, in one connected workspace.

The complete client lifecycle

One connected journey from lead to renewal.

Follow every client from first contact through sales, onboarding, compliance, payments, active service and renewal, with each stage connected to the next.

  1. Capture enquiries, assign ownership and keep follow-ups visible.

    Explore Lead
  2. Manage conversations, next actions and progress toward conversion.

    Explore Sales
  3. Move converted opportunities into a complete client record.

    Explore Client
  4. Manage required checks and approvals where compliance is enabled.

    Explore Compliance
  5. Track payment activity and maintain revenue visibility.

    Explore Payments
  6. Keep ongoing client activity, tasks and service information connected.

    Explore Service
  7. Identify upcoming renewals and continue the relationship.

    Explore Renewal

TradePacer in action

Everything your teams need to move clients forward.

Sales CRM

Turn every lead into a clear next action.

Bring lead capture, ownership, conversations and follow-ups into one sales workflow so your team always knows what happens next.

  • Lead capture and assignment
  • Status and sales progression
  • Follow-ups and next actions
  • Conversation and activity visibility
  • Lead-to-client conversion

Client Operations

One client record. The full operational story.

Keep client information, compliance activity, payments and ongoing service connected around one client record.

  • Complete client record
  • Activities and operational history
  • Compliance status where enabled
  • Payment visibility
  • Ongoing service information

Management & Reporting

See the business, not just the pipeline.

Give managers visibility across sales activity, client operations, payments and team performance from connected reporting.

  • Management dashboards
  • Sales and activity visibility
  • Payment and revenue reporting
  • Team performance insight
  • Operational reporting

Built for every team

Built for every team in the client lifecycle.

Sales, managers, operations and compliance work in the same system, with the visibility each role needs.

  • Sales Teams

    Give agents a focused workspace for assigned leads, follow-ups and conversion, without hunting across spreadsheets.

    • Assigned lead queues
    • Follow-ups and dispositions
    • Lead-to-client handoff
    Explore Sales Teams
  • Managers

    See team performance, lead sources, pipeline health and revenue, scoped to your organisation unit.

    • Team and pipeline visibility
    • Assignment and coaching
    • Revenue and reporting
    Explore Managers
  • Operations

    Keep client records, payments and ongoing service connected so operational work stays in one place.

    • Complete client records
    • Payment visibility
    • Service and status context
    Explore Operations
  • Compliance

    Run KYC, risk, agreements and approval as a connected workflow on the client record, when compliance is enabled.

    • Onboarding review queues
    • KYC and risk workflows
    • Approval before activation
    Explore Compliance

Security & deployment

Built for controlled business operations.

Access control, approvals and auditable activity are built into TradePacer, with a dedicated installation for your business.

  • Role-based access control

    Granular permissions define what each role can do across the platform.

  • Record-level scopes

    OWN, TEAM, DEPARTMENT and ALL scopes limit which records users can see or change.

  • Approval workflows

    High-risk actions can require controlled review before they take effect.

  • Audit trails

    Important state changes are attributed to authenticated users for review.

  • Optional MFA

    Two-factor authentication can be enforced by installation policy when required.

  • Dedicated deployment

    Each client organisation runs a dedicated TradePacer installation and database.

Explore security & access

Insights

From the TradePacer blog

Guides and operating notes on sales follow-ups, compliance onboarding, payments, renewals, and running the full client lifecycle in one system.

View all articles

Next step

See how TradePacer fits your operation.

Walk through your current process with us and see how TradePacer can bring your client lifecycle into one system.